Windows service pack worth the long wait

Tom DiFrancesca

If you’ve not run “Windows Update” on your PC lately, you need to do so. Microsoft has released yet another security patch for Internet Explorer.

I’ve also just recently learned that Microsoft will be releasing “Service Pack 2” for Windows XP. The service pack is predicted to be large and may take some time to download — especially if you only have a dial-up Internet account. I cannot stress enough about the importance of keeping Windows updated.

The service pack is due to be released within the next couple of weeks.

Speaking of Microsoft, New Mexico’s First Judicial Court has just ruled the company has to issue over $30 million worth of software and hardware purchase vouchers to the state’s residents. It appears that Microsoft was found guilty of over-charging New Mexico consumers for its operating system and application software between December 1995 and December 2002.

Details of exactly how to file a claim for those vouchers have not been released. As soon as I get more details on the subject I’ll be sure to pass them along.

• • •

Although I have shopped the Internet for more than six years now, I still get apprehensive at times, especially if the item or items I want to purchase cost over, say, $25. It’s not so much that I fear not receiving the product that I ordered and being a victim of a scam. It’s actually the fear that the product will not live up to its expectations and I’ll have to spend hours, days or weeks trying to get it replaced or to get my money refunded.

So, with all of that in mind, I wanted to share with you a pleasurable shopping experience that I recently had.
I was in need of some magnetic signs for my car. Having a pretty good idea of exactly what I wanted the signs to look like, and having some experience in graphic design, I was excited to come across the “Speedy Signs” Web site at
www.speedysigns.com

They offered great prices and the opportunity to let me design the signs myself using an on-line application.
Within 15 minutes, I had the final design completed and had placed the order with my credit card.
Even more amazing — I received those two magnetic signs in three days and they looked exactly like I had designed them.

Can you tell that I’m one satisfied customer?

When I find a company (online or not), that actually delivers on its promises, that actually provides exemplary service, I gotta tell folks about it.

Tom DiFrancesca III is a freelance columnist and an off-and-on resident of Clovis. He can be reached at
tomdifran@ureach.com
or
www.trackertom.com